1. Shipping Coverage
We ship our products across all major cities and towns in India.
2. Dispatch Time
Orders are usually processed and dispatched within 1–2 business days.
3. Delivery Time
Estimated delivery time after dispatch:
- Metro Cities: 3–5 days
- Other Cities: 5–7 days
- Remote Areas: 7–10 days
(Delays may occur due to weather, festivals, or courier issues.)
4. Shipping Charges
- Free shipping on prepaid orders above ₹999.
- Standard shipping charges apply below that amount.
5. Order Tracking
Once shipped, you will receive a tracking link via SMS/Email.
6. Damaged / Wrong Product Delivery
If your product arrives damaged or incorrect, please share unboxing video + photos within 24 hours to info@papapure.com.
We will offer:
- Replacement OR
- Store credit (based on case)
7. Non-Delivery
If the courier cannot deliver due to incomplete address or unreachable contact, the package may return to us. Reshipping charges may apply.